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Building State Technology Capacity and Elder Abuse Hotlines

Grants to USA Eligible State Agencies to Improve Technology-
Based Crime Victim Services and Elder Crime Hotlines

Agency Type:


Funding Source:

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U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office for Victims of Crime (OVC)

Conf. Date:


Deadline Date:

07/08/19 11:59 PM ET


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Grants to USA eligible state agencies to develop programs that utilize technology to improve crime victim services statewide. Required registrations may take several weeks to complete. Additional funding will be provided to develop service hotlines for elder abuse victims.

This program seeks ambitious yet viable proposals from Victims of Crime Act (VOCA) Formula Assistance and Compensation Program state administering agencies (SAA) to implement visionary statewide technology programs to enhance victims’ access to services, foster innovation and efficiency in the provision of services, improve the quality of services, and improve the accessibility and responsiveness of victim service organizations. The SAA may select one or more of the following focus areas for its application but is not limited to the choices below:

- Develop and/or implement technology to enhance outreach to victims of crime, including automated notification systems.
- Develop and/or implement technology to establish or enhance statewide or local victim service hotlines (e.g., telephone, messaging, apps) that connect older victims with victim assistance and compensation resources and referrals. Depending on the applications received, OVC intends to set aside a portion of the funding under this solicitation (see Section B. Federal Award Information, page 7) for projects that focus on establishing or enhancing elder abuse and/or senior victim service hotlines (or the elder victim services portion of other general victim service or senior service hotlines).
- Use technology to effectively communicate about, report on, and monitor VOCA program activities.
- Enhance the collection of performance measures related to the provision of comprehensive services to victims and family members in the aftermath of crimes, such as homicide, domestic violence, sexual assault and child/elder abuse, financial fraud, and other types of victimization for states to better prioritize crime victim service delivery throughout the state.
- Enhance the social media presence of SAAs and other victim service providers.
- Enhance victim compensation technology to increase efficiency and reduce claim processing time.
- Develop and/or implement technology to improve state and subgrantee reporting.
- Develop or enhance the statewide grants management system(s) used for the VOCA formula programs.
- Enhance technology systems to improve the security, confidentiality, and efficiency of such systems with regard to victims’ data stored within them.
- Other creative technology-based ideas.

Applicants must outline a demonstrated gap in technology, within the chosen focus area(s), that impedes their ability to effectively and efficiently provide services. Applicants must address a need for which there are currently limited or insufficient resources within the chosen focus area(s). Proposals must demonstrate how the program, and technological enhancements proposed, would enhance victims’ access to services, foster innovation and efficiency in the provision of services, improve the quality of services, and/or improve the accessibility and responsiveness of victim service organizations.

Applicants that are funded will be expected to conduct strategic planning, implement the project and technology enhancements, evaluate the project, and complete all required reporting.

For more information on goals, objectives, and deliverables, see:

GrantWatch ID#:

GrantWatch ID#: 186050

Estimated Total Program Funding:


Number of Grants:

14 (up to 9 for general program services; up to 5 for elder abuse service hotlines)

Estimated Size of Grant:

OVC expects to make up to nine awards of up to $600,000 each, with an estimated total amount awarded of approximately $3.8 million for the general program services.

In addition, OVC expects to make up to five awards of up to $440,000 each, with an estimated total amount awarded of approximately $2.2 million for projects focused primarily on establishing or enhancing elder abuse or elder crime victim service hotlines (or the elder victim services portion of other general crime victim service hotlines).

Term of Contract:

OVC expects to make all awards for a 12- to 36-month period of performance, to begin on October 1, 2019. The period of performance cannot extend beyond September 30, 2022.

Additional Eligibility Criteria:

Eligible applicants are limited to state administering agencies (SAAs) that administer Victims of Crime Act (VOCA) Formula Assistance and Compensation Program Grants, authorized by 34 U.S.C. §§ 20102 and 20103(a) and (b). Other organizations are also eligible to apply for funding when such an application is in partnership with the SAA for the applicant’s state.

All recipients and subrecipients (including any for-profit organizations) must forgo any profit or management fee.

OVC welcomes applications under which two or more entities would carry out the federal award; however, only one entity may be the applicant.

Pre-proposal Conference:

OVC will conduct one pre-application webinar on June 11, 2019, from 3:00–4:00 p.m., eastern time. Participation in the webinar is optional. OVC staff will review the solicitation requirements and conduct a question-and-answer session with interested potential applicants.

For more information and to register:

Pre-Application Information:

Applicants must register with at prior to submitting an application. All applications are due by 11:59 p.m., eastern time, on July 8, 2019.

Registering with is a one-time process; however, processing delays may occur, and it can take several weeks for first-time registrants to receive confirmation of registration and a user password. OJP encourages applicants to register several weeks before the application submission deadline.

In addition, OJP urges applicants to submit applications at least 72 hours prior to the application due date, in order to allow time for the applicant to receive validation messages or rejection notifications from, and to correct in a timely fashion any problems that may have caused a rejection notification.

Every applicant entity must comply with all applicable SAM and unique entity identifier (currently, a DUNS number) requirements. For DUNS, apply online at A DUNS number is usually received within 2 business days. Information about SAM registration procedures can be accessed at

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For a list of application documents, go to the Package tab (press Preview) on the page above.

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

National Criminal Justice Reference Service (NCJRS) Response Center
Toll free: 800–851–3420
TTY: 301–240–6310 (hearing impaired only)
Fax: 301–240–5830
Web chat:

CFDA Number:


Funding or Pin Number:


URL for Full Text (RFP):

Geographic Focus:

USA: Alabama;   Alaska;   Arizona;   Arkansas;   California;   Colorado;   Connecticut;   Delaware;   Florida;   Georgia;   Hawaii;   Idaho;   Illinois;   Indiana;   Iowa;   Kansas;   Kentucky;   Louisiana;   Maine;   Maryland;   Massachusetts;   Michigan;   Minnesota;   Mississippi;   Missouri;   Montana;   Nebraska;   Nevada;   New Hampshire;   New Jersey;   New Mexico;   New York City;   New York;   North Carolina;   North Dakota;   Ohio;   Oklahoma;   Oregon;   Pennsylvania;   Rhode Island;   South Carolina;   South Dakota;   Tennessee;   Texas;   Utah;   Vermont;   Virginia;   Washington, DC;   Washington;   West Virginia;   Wisconsin;   Wyoming

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